Alberta Childcare Family Portal

View your family’s childcare records securely through a new online portal.

Overview

Alberta has built a digital portal to connect families directly with the licensed childcare system. The Alberta Childcare Family Portal gives parents and guardians user-friendly, personalized access to their child’s enrollment records in one secure place.

The portal also helps modernize Alberta’s childcare system and show how public funding is being used to reduce childcare fees for families.

Who it is for

The portal is designed for all families using licensed childcare in Alberta, including those who do not receive government funding to reduce their childcare fees.  It is being rolled out in phases, so families will get access at different times depending on when their program is added to the system.

Where to get support

If your childcare program is using the family portal, you can contact Childcare Connect for help accessing or navigating it:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Toll-free: 1-844-644-5165
Email: ccfamilyportal@gov.ab.ca